CRM and email automation

Work smarter not harder when it comes to your marketing - Get to know your audience and grow your business with targeted communication strategies.

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Collect customer data

Collect the data you need to better understand your audience and personalise your communication strategies.


Segment your audience

Filter your audience data and target your marketing campaigns to the right people for better results.


Build relationships

Send targeted messages build for specific customer segments and strengthen your customer loyalty.

Put your audience at the heart of your marketing

Because your customers are at the centre of everything, turn your audience data into insights that will guide your marketing campaigns. Personalise your communication around your audience and strengthen your customer loyalty.

Get to know your audience

Automatically collect valuable customer data from all booking sources in our integrated CRM. Import and export data with ease and effectively search across your database to access customer information.

With your customer purchase history in one place, gain a unified view of your customers' behaviours and preferences for better targeting and segmentation.

Build smart lists

Filter your data and generate smart lists to segment your audience. Target the right people at the right time with the most relevant offers based on interests, purchase activity, gender, age group, etc.

"Use our predefined email marketing strategies to re-engage your customers and drive more sales with minimum effort."

Loris Savary, COO & PR Officer of Smeetz

Communicate with your audience

Once your audience is segmented, reach out to specific customer groups and launch highly-targeted email campaigns.

Benefit from personalised communications to reward loyal customers, recommend offers based on previous bookings, promote upcoming events, send updates, etc.

Additionally, you can send regular newsletters to keep your audience informed of news and events.

Engage your audience with email automation

Unlock your customers' full potential by turning on ready-to-use email strategies. Pick a template and launch automated emails to your audience based on user actions and events.

Abandoned cart emails

Remind visitors to finalise their purchase when an online booking is started but not completed.

Date-based emails

Reach out to customers with special offers on important dates such as birthdays, anniversaries and holidays.

Behaviour-based emails

Re-engage your customers with offers based on how they interact with your website.

Follow up emails

Get feedback from participants or recommend other products after they attended your event or activity.

Transactional emails

Automate transactional emails such as welcome emails and newsletter subscriptions.

Product retargeting emails

Remind customers to come back for upcoming events or activities they checked out.

Start growing with Smeetz today

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